FAQs swipe&shop

What is Swipe&Shop?
Swipe&Shop is an online store offering carefully selected physical products and digital products designed to make everyday shopping simple, affordable, and convenient.

Where is Swipe&Shop based?
Swipe&Shop is based in the United Kingdom and primarily serves UK customers.

Products & Orders

What products do you sell?
We offer:

  • Home & lifestyle products

  • Beauty & personal care items

  • Digital products such as eBooks, guides, and downloadable resources

Product availability may change depending on demand and season.

Are your products dropshipped?
Some of our physical products are fulfilled through trusted third-party suppliers. This allows us to offer a wider range of products while keeping prices affordable.

Shipping & Delivery

How long does delivery take?

  • Physical products: 5–12 working days (depending on supplier and location)

  • Digital products: Instant delivery via download link or email after purchase

Do you ship internationally?
At the moment, Swipe&Shop mainly ships within the UK. International shipping may be available on selected products and will be clearly stated on the product page.

Will I receive a tracking number?
Yes. Once your physical order is dispatched, you’ll receive a tracking number via email.

Digital Products

How do I receive my digital order?
After payment, you will receive:

  • An instant download link, or

  • A download link sent directly to your email

If you don’t see it, please check your spam or promotions folder.

Can I get a refund on digital products?
Due to the nature of digital downloads, all digital product sales are final once the file has been delivered.

Returns & Refunds

What is your refund policy for physical products?
We offer refunds or replacements for:

  • Damaged items

  • Defective items

  • Orders that are not delivered

Please contact us within 7 days of receiving your order.

What if my order hasn’t arrived?
If your order is delayed or tracking isn’t updating, contact us and we’ll assist you as quickly as possible.

Payments & Security

What payment methods do you accept?
We accept secure payments via:

  • Debit & Credit Cards

  • Apple Pay / Google Pay

  • Other payment options shown at checkout

Is my payment information safe?
Yes. All payments are processed using secure, encrypted payment systems to protect your data.

Customer Support

How can I contact Swipe&Shop?
You can reach us via:

  • Email: (etukudoidara01@gmail.com)

  • Contact form on our website

We usually respond within 24–48 hours.

Offers & Promotions

Do you offer discounts?
Yes! We regularly run discounts, promotions, and special offers. Subscribe to our newsletter or follow us on social media to stay updated.